Wattsun® Support

Wattsun® Dock 2000
Is the Dock portable?

Yes, the Dock is portable. thanks to its ergonomic design and handles, the Dock can be easily lifted with two hands. this makes it easy to move the Dock to the desired location.

What is the difference between the Wattsun Dock 2000 and Wattsun Dock+

The Wattsun Dock 2000 and Dock+ are quite similar in terms of specifications, but the Dock+ has a few more features. This makes it possible to charge the Dock+ with solar energy and the Dock+ can be charged and discharged during use. It is also possible to charge a complete Wattsun Stack with one charger in the Dock+.

Is the Wattsun Dock the base of the battery system?

Yes, the Wattsun Dock is the base. It has a 230-volt connection for powering all your electrical devices. If you need more battery capacity, you can stack additional Wattsun Docks (up to four modules) on top of the Wattsun Dock.

Hoe zet ik de Wattsun Dock uit?

Houd de aan/uit-drukknop 4 seconden ingedrukt. Zet de Wattsun Dock altijd uit na gebruik.

How do I check the state of charge of the Wattsun Dock

Press the power button to activate the OLED display. The display shows the remaining time in hours and minutes based on the current energy consumption. The display will automatically turn off after two minutes.

How do I start the Wattsun Dock?
  • Place the Wattsun Dock+ on a safe and stable surface.
  • Position the product on the four legs.
  • Press and hold the power button for 4 seconds.
  • Plug the plug of your electrical device into the 230v outlet.
  • Turn on your electrical device.
Can my Wattsun battery also be used in a service van?

Yes, the Wattsun Dock 2000(+) and Wattsun Dock 3000 are ideal as a mobile power supply in and around the service van. This allows you to have 230-volt power on any location or on the go. With the Dock, you have enough power for using or charging power tools, measuring equipment, or, for example, making a fresh cup of coffee. If you also want to generate, store, and use power in your service van using solar panels, we recommend the Dock 2000+ or Dock 3000 in combination with a Wattsun Solarkit.

Every van is different. When you order the Wattsun Solarkit, we will contact you to further discuss how we can best support you in this.

How to I start the Wattsun Dock?
  • Place the Wattsun Dock on a safe and stable surface.
  • Position the product on the four legs.
  • Press and hold the power button for 4 seconds.
  • Plug the plug of your electrical device (with a maximum power of 2000w) into the 230v outlet.
  • Turn on your electrical device.
The Wattsun Dock doesn’t start charging. What should I do?

If the Wattsun Dock doesn’t start charging, there are several possible solutions you can try

  1. Check if the plug of the Wattsun Dock is correctly connected to a functioning power outlet.
  2. Verify if the electrical device you want to charge or use is properly connected to the Wattsun Dock.
  3. Ensure there are no disruptions in the power outlet or power supply.
  4. Try holding down the power button of the Wattsun Dock for 4 seconds to see if it starts up.
  5. If none of the above steps work, please contact Wattsun customer service for further assistance.
How sustainable is the use of a battery?

Sustainable energy is a must in today’s world. However, companies and organizations worldwide still rely too often on outdated power generators. This usage is associated with a lot of air pollution due to emissions of CO2, nitrogen, soot, and fine particles. By using a battery, there is no air pollution on location. You work emission-free.

If you charge the battery with grey power, you emit between 10 and 18 times less CO2 than with a generator.

If you charge the battery with green power, you work completely CO2-neutral!

Added to order