Wattsun® Support

Wattsun® Dock+
Can my Wattsun battery also be used in a service van?

Yes, the Wattsun Dock 2000(+) and Wattsun Dock 3000 are ideal as a mobile power supply in and around the service van. This allows you to have 230-volt power on any location or on the go. With the Dock, you have enough power for using or charging power tools, measuring equipment, or, for example, making a fresh cup of coffee. If you also want to generate, store, and use power in your service van using solar panels, we recommend the Dock 2000+ or Dock 3000 in combination with a Wattsun Solarkit.

Every van is different. When you order the Wattsun Solarkit, we will contact you to further discuss how we can best support you in this.

How to I start the Wattsun Dock?
  • Place the Wattsun Dock on a safe and stable surface.
  • Position the product on the four legs.
  • Press and hold the power button for 4 seconds.
  • Plug the plug of your electrical device (with a maximum power of 2000w) into the 230v outlet.
  • Turn on your electrical device.
The Wattsun Dock doesn’t start charging. What should I do?

If the Wattsun Dock doesn’t start charging, there are several possible solutions you can try

  1. Check if the plug of the Wattsun Dock is correctly connected to a functioning power outlet.
  2. Verify if the electrical device you want to charge or use is properly connected to the Wattsun Dock.
  3. Ensure there are no disruptions in the power outlet or power supply.
  4. Try holding down the power button of the Wattsun Dock for 4 seconds to see if it starts up.
  5. If none of the above steps work, please contact Wattsun customer service for further assistance.
How sustainable is the use of a battery?

Sustainable energy is a must in today’s world. However, companies and organizations worldwide still rely too often on outdated power generators. This usage is associated with a lot of air pollution due to emissions of CO2, nitrogen, soot, and fine particles. By using a battery, there is no air pollution on location. You work emission-free.

If you charge the battery with grey power, you emit between 10 and 18 times less CO2 than with a generator.

If you charge the battery with green power, you work completely CO2-neutral!

What is the life-expectancy of the battery

All batteries loses efficiency over time. To indicate this efficiency we use the term cycles. One cycle is the same as fully using the battery from 100% to 0%. To benchmark the amount of cycles a battery can handle, 80% is set as the maximum amount of battery degradation. For example, if you charge the Wattsun three times a week, you’ll only reach a 20% loss of capacity after 5 years. This means you can still fully utilize the power of the Wattsun, although the battery capacity will have slightly decreased.

 

Wattsun Dock 2000, Wattsun Dock 2000+, Wattsun Pack 1.6

We guarantee a battery life of 600 cycles up to 80%.

 

Wattsun Dock 3000, Wattsun Pack 3000

We guarantee a battery life of >1000 cycles up to 80%.

 

Wattsun Ventus

We guarantee a battery life of >6000 cycles up to 80%.

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