1. Returns for Repair Only
You can only return Wattsun products for repair, both within and outside the warranty period. Repair-related returns may incur costs, which will be communicated to you in advance. Please ensure the product is properly packaged and follow Wattsun’s return instructions to prevent damage during transport.

2. Warranty Conditions
Our products have a 12-month warranty, valid from the date of delivery. We guarantee that the product is free from material and manufacturing defects and meets all specifications and relevant regulations. Damage caused by improper use, careless handling, or failure to follow the instructions is not covered by the warranty.

3. Inspection and Reporting of Defects
We recommend inspecting the product immediately upon receipt. Any defects must be reported to us within 10 days of receipt to qualify for warranty coverage.

4. Return Instructions
For specific return instructions or to initiate the return process, please contact our customer service. Our team is ready to assist you with questions and advice regarding the return process and any repairs.